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最後更新日期：6 December 2025

歡迎瀏覽由 Jove & Mars Limited（「本公司」、「我們」）營運的網站。
當你使用本網站、購買 Fall in Love 卡牌或認購我們的服務，即表示你同意本使用條款（「本條款」）。
如不同意本條款，請立即停止使用本網站。

1. 公司資料

我們是一間於香港註冊成立的公司，提供：

  1. 感情、溝通及個人成長教練服務；
  2. 工作坊、課程及網上教育內容；
  3. 實體產品，包括 Fall in Love 對話卡牌；
  4. 相關顧問及內容服務。

本條款適用於所有使用者、客戶及訪客。

2. 使用者資格及責任

你使用本網站即表示：

  • 你年滿 18 歲；
  • 你具有簽訂合約的法律能力；
  • 你會以合法、正當及個人用途使用本網站。

你同意不得：

  • 未經授權複製、擷取或下載網站內容；
  • 嘗試破解、干擾或破壞網站；
  • 以任何方法損害網站運作；
  • 提供虛假資料；
  • 利用本網站招攬或推廣競爭性服務。

如有違反，本公司可暫停或終止你的使用權。

3. 教練服務

3.1 服務性質

我們的教練服務提供 教育、啟發、技能訓練及反思指導。
教練並非下列專業的替代方案：

  • 心理治療或輔導；
  • 精神科或醫療建議；
  • 法律、財務或其他專業意見。

你對自己的決定、行動及結果負全部責任。

3.2 服務安排

本公司可因以下原因調動、延期或取消課堂：

  • 疾病或緊急情況；
  • 安全考量；
  • 其他合理運作需要。

我們會盡量及時通知。

3.3 客戶行為要求

如客戶出現以下行為，我們可拒絕或終止服務：

  • 粗暴、侮辱性或不當言語／行為；
  • 不適合作教練；
  • 未經許可共享課程或資料。

若因客戶行為而終止服務，本公司無義務退款。

3.4 不保證結果

教練成果取決於個人努力、環境及狀況，
我們 不保證：

  • 感情問題必定解決；
  • 一定會改善溝通或關係；
  • 任何時間內必然達成特定結果。

4. 產品購買、訂單及配送

4.1 產品資料

我們盡力準確描述產品，但可能因：

  • 生產工序、
  • 顯示器設定、
  • 包裝更新

而產生輕微差異。

4.2 價格及付款

  • 所有價格以港幣計算。
  • 價格可能不經通知作出調整。
  • 必須完成付款方可成立訂單。
  • 如懷疑欺詐或資料不正確，本公司有權拒絕訂單。

4.3 運送安排

  • 除特別說明外，價格不包括本地香港運費。
  • 配送時間僅供參考。
  • 因第三方物流、天氣或突發事件造成延誤，本公司不負責。
  • 貨品送達你提供的地址後，即視為完成配送。

4.4 風險轉移

貨物一經物流公司送達地址，損壞或遺失風險即轉移至你。

5. 退貨、換貨及退款政策

因衛生、設計及知識產權理由，所有貨品一經售出，概不退款或換貨，除以下情況外：

5.1 可接受的退換貨情況

我們會在以下情況提供退款或更換：

  • 貨品到貨時出現重大瑕疵；
  • 寄送錯誤貨品；
  • 運送途中造成重大損毀。

5.2 辦理程序

你必須：

  1. 在收貨後 7 天內 通知我們；
  2. 提供相片及問題描述；
  3. 若有需要，退回貨品（必須為未使用狀態）。

5.3 不包括情況

不接受以下退貨或換貨：

  • 正常磨損、輕微外觀不完美；
  • 用戶自行造成之損壞；
  • 因提供錯誤地址而遺失；
  • 個人喜好或「改變主意」。

本公司可自行決定提供店舖購物額、替換或其他安排。

6. 知識產權

網站所有內容，包括：

  • 產品設計（如 Fall in Love 卡牌）、
  • 商標、品牌、標誌、
  • 文本、圖片、影片、
  • 教練框架、文件及所有專有內容
    均屬本公司或授權方所有。

你不得未經許可：

  • 複製、散佈、改編、出售或商業使用；
  • 建立衍生作品；
  • 用於教學、銷售或競爭性服務。

如有侵權，本公司保留採取法律行動的權利。

7. 網站內容及可用性

  • 我們不保證網站可不間斷運作或完全無誤。
  • 網站內容可隨時更改而無需通知。
  • 因維護、技術問題或第三方故障造成暫停，本公司不負責。

8. 第三方連結

本網站可能包含第三方服務或連結（例如付款平台、社交媒體、物流網站）。
本公司不對第三方內容、政策或可靠性負責，你須自行承擔風險。

9. 免責聲明

在法律允許的最大範圍內，本公司不作任何明示或默示保證，包括但不限於：

  • 適用性、
  • 可銷性、
  • 非侵權性、
  • 資料準確性。

網站及所有服務均以「現況」及「可提供」方式提供。

10. 責任限制

在香港法律容許的最大範圍內，本公司概不負責：

  • 間接、附帶、懲罰性或後果性損失；
  • 因參與教練而引起的感情結果或決策影響；
  • 因使用網站內容或信任建議而造成的損失。

本公司就產品購買的最高責任限於產品購買金額；就教練服務的最高責任限於你為該服務支付的費用。

11. 賠償責任

如你因以下原因導致本公司蒙受損失，你同意賠償：

  • 濫用網站或內容；
  • 違反本條款；
  • 違反任何香港法律。

12. 條款更新

本公司可在任何時間更新本條款。
更新後即時生效。
你繼續使用本網站即表示接受更新。

13. 適用法律及司法管轄

本條款受 香港特別行政區法律 管轄。任何爭議須提交 香港法院專屬司法管轄權 解決。

14. 聯絡方式

如有查詢，請聯絡：
電郵：  info@jovecompany.com
公司註冊地址： Unit 3, 17/F, 80 Queen’s Road East, Wanchai, Hong Kong

Terms of Service

Last Updated: 6 December 2025

Welcome to the website operated by Jove & Mars Limited (“we”, “us”, “our”).
By accessing or using this website, purchasing our Fall in Love card decks, or engaging our services, you agree to these Terms of Service (“Terms”).
If you do not agree with these Terms, please stop using the website immediately.

1. About Us

We are a Hong Kong–registered company providing:

  1. Relationship, communication, and personal-development coaching;
  2. Workshops, courses, and digital educational materials;
  3. Physical products, including the Fall in Love card deck;
  4. Related consulting and informational content.

These Terms apply to all visitors, customers, and users of our website.

2. Eligibility & User Responsibilities

By using this website, you confirm that:

  • You are at least 18 years old;
  • You have the legal capacity to enter into binding agreements;
  • You will act in good faith and use the website only for lawful, proper, and personal purposes.

You agree not to:

  • Copy, scrape, or harvest website content;
  • Bypass security measures;
  • Interfere with website operations (e.g., hacking, injecting malicious code, automated bots);
  • Misrepresent any information during purchase or enquiry;
  • Use the website to solicit, advertise, or conduct competing services.

We may suspend or terminate your access if you breach these Terms.

3. Coaching Services

3.1 Nature of Services

Our coaching services aim to provide guidance, education, clarity, skills development, and reflective support.

Coaching is not a substitute for:

  • Therapy or psychological counselling;
  • Psychiatric or medical advice;
  • Legal, financial, or professional regulatory advice.

You accept full responsibility for your choices, actions, outcomes, and relationship decisions.

3.2 Service Availability

We may modify, reschedule, or cancel coaching sessions due to:

  • Illness, emergencies, or unforeseen events;
  • Safety concerns;
  • Operational needs.

We will notify you as early as reasonably possible.

3.3 Client Conduct

We reserve the right to end or refuse services if a client:

  • Displays abusive, aggressive, inappropriate, or unsafe behaviour;
  • Is not a suitable fit for coaching;
  • Violates confidentiality or misuses shared materials.

No refund is guaranteed if termination is due to misconduct.

3.4 No Guaranteed Results

Coaching outcomes depend on individual effort, circumstances, and personal factors.
We do not guarantee results such as relationship success, conflict resolution, or emotional change within a specific timeframe.

4. Products: Purchase, Orders, and Fulfilment

4.1 Product Information

We aim to describe products accurately, but minor variations may occur due to:

  • Manufacturing processes;
  • Colour differences on screens;
  • Packaging updates.

4.2 Pricing & Payment

  • All prices are in HKD.
  • We may adjust prices without prior notice.
  • Payment must be completed before order confirmation.
  • We reserve the right to refuse any order (e.g., suspected fraud).

4.3 Shipping & Delivery

  • Local Hong Kong shipping is not included unless stated otherwise.
  • Delivery times are estimates only.
  • We are not responsible for delays caused by third-party couriers, weather, or unforeseen disruptions.
  • Once delivered to the mailing address provided, the item is considered received.

4.4 Risk of Loss

Risk of loss or damage transfers to you once the product is delivered by the courier.

5. Returns, Replacements, & Exchange Policy

Because of hygiene, design, and intellectual property reasons, all sales are final, except in the following cases:

5.1 Eligible Cases for Replacement/Refund

We will replace or refund only if:

  • The item is defective on arrival;
  • The item received is incorrect;
  • The item is substantially damaged during transit.

5.2 Process

To qualify, you must:

  1. Notify us within 7 days of receiving the product;
  2. Provide photos and a description of the issue;
  3. Return the product (if requested) in unused condition.

5.3 Exclusions

We do not accept returns or refunds for:

  • Normal wear-and-tear or slight cosmetic imperfections;
  • Damage caused by misuse or accidents;
  • Lost shipments due to incorrect address provided by user;
  • Change of mind.

We may, at our discretion, offer store credit or a replacement.

6. Intellectual Property Rights

All website content—including but not limited to:

  • Product designs (Fall in Love card deck),
  • Logos, branding, trademarks,
  • Text, images, audio, videos,
  • Coaching frameworks, worksheets, and proprietary systems—

is owned by us or licensed to us.

You may not, without written permission:

  • Copy, reproduce, or distribute any content;
  • Adapt, modify, or create derivative works;
  • Use our brand or materials for commercial, coaching, or competitive purposes.

We may take legal action against infringement under Hong Kong intellectual property laws.

7. Website Content & Availability

  • We do not guarantee uninterrupted access, real-time updates, or error-free operation.
  • Information may change or be updated without prior notice.
  • We are not liable for temporary downtime, maintenance, or technical issues caused by third-party systems.

8. Third-Party Services & Links

This website may contain links to third-party platforms (payment processors, social media, logistics providers).
We are not responsible for their content, reliability, accuracy, or policies. Your use of third-party websites is at your own risk.

9. Disclaimer of Warranties

To the fullest extent permitted under Hong Kong law, we disclaim all warranties, including:

  • Fitness for a particular purpose;
  • Merchantability;
  • Non-infringement;
  • Accuracy or completeness of information.

Our coaching services and products are provided “as is” and “as available”.

10. Limitation of Liability

To the maximum extent permitted by Hong Kong law:

  • We are not liable for indirect, incidental, punitive, or consequential damages.
  • We are not liable for emotional distress, personal relationship outcomes, or decisions made based on coaching.
  • Our total liability relating to any product purchase is limited to the purchase price.
  • Our total liability relating to coaching is limited to the fees actually paid for the relevant programme or session.

Nothing in these Terms excludes liability that cannot be excluded under Hong Kong law, such as liability for personal injury caused by negligence.

11. Indemnification

You agree to indemnify, defend, and hold harmless Jove & Mars Limited from any claims, losses, liabilities, or expenses arising from:

  • Your misuse of the website or content;
  • Your breach of these Terms;
  • Your violation of any Hong Kong law.

12. Changes to Terms

We may modify these Terms from time to time.
The updated version is effective immediately upon posting.
Your continued use of the website constitutes acceptance of the updated Terms.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of Hong Kong.
Any disputes shall be submitted to the exclusive jurisdiction of the courts of Hong Kong.

14. Contact Information

For enquiries about these Terms:
Email: info@jovecompany.com
Registered Address: Unit 3, 17/F, 80 Queen’s Road East, Wanchai, Hong Kong

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